How many other weddings will Flowers by Suzanne be doing on the same day?
We only undertake one wedding per weekend. Which is why we recommend if you are getting married in the busy summer months - to book as early as possible.
Will the florist I've consulted with be the person doing my flowers, or will it be another member of the team?
Suzanne holds one to one consultations with brides-to-be, once the wedding is booked, and depending on the size of wedding, we organise our team of florists to help with specific weddings.
Is there a consultation fee? If so, can this be redeemed against our flower order?
There is no consultation fee, we offer a free no-obligation consultation. Once the quotation is sent out to you, and you are happy with the ideas and pricing, we ask for a non-refundable £100 deposit to hold your wedding date with us. The deposit is taken off the final invoice.
When will we be expected to pay for our flowers, and by what method?
Payment is required no later than four weeks prior to the wedding date/event. Please see our Terms and Conditions for more information. Direct banking details can be sent to you on request. We also accept cash/cheques made payable to 'Mrs S J E Randell' or we can provide a Paypal invoice.
Is there a maximum distance Flowers by Suzanne will travel to decorate the venue and do you charge for delivery, if so how much?
We cover all of Bedfordshire, Hertfordshire and Cambridgeshire areas. We do charge petrol delivery, please contact us for further information.
Does Flowers by Suzanne charge for any breakages of any hired vases or containers?
Yes, if any damages are made to the hired items, or items are not found/returned 48 hours after the event, there will be a charge so we can purchase a replacement. See our terms and conditions for more information.